Repair Policy

PROCEDURE FOR REPAIRS 
For any repairs, kindly mail us at heer.houseofjewellery@gmail.com or call us on +91 9990776622 / 8403005056 (Monday to Saturday 11 am to 8 pm IST).

  • Somebody from our team will guide you on how to ship the product back to us.
  • Please do not ship any product without corresponding with our representative.
  • All repair products must be accompanied with a copy of the original invoice.
  • All products must be shipped back to Heer- House Of Jewellery in its original packaging.
  • Our brand will not be responsible for any lost or damaged product (if any) after they get shipped back to us.
  • All shipping costs related to the repair or exchange will be borne by the customer.
  • All repairs can be undertaken with a cost subject to repair.